Canadian Tire Centre

Box office

The box office opens two (2) hours prior to event time and is closed on non-event days.

Tickets held at Will Call can only be retrieved by the cardholder with original credit card of purchase and a valid photo ID. Will Call is located at the Gate 1 Box Office, which opens two (2) hours prior to the event.

Canadian Tire Centre 613-599-0100 Ottawa Senators Hockey Club 613-599-0250 Guest Services (During events & Sens games only) 613-599-0100 Group Sales 613-599-0210

Parking

To expedite ingress at Canadian Tire Centre, we have introduced Slap Shot Lots (previously regular parking lots 5 & 9) which require payment and plate registration via the Indigo NEO app/website. Pre-paid passes for other lots can be purchased on Ticketmaster at www.ticketmaster.ca/artist/2259228 based on availability. Canadian Tire Centre is a cashless venue including parking. Access Canadian Tire Centre from Highway 417 via two exits; Terry Fox Drive or Palladium Drive. Palladium Drive offers both a northbound and southbound traffic loop leading to Canadian Tire Centre. Find out more by visiting https://www.canadiantirecentre.com/plan-your-visit-1/directions-parking. Accessible parking is available in Lot A (on the south side of the building). In order to access accessible parking, fans must present a valid government issued Accessible Parking Permit.

Accessibility

Accessible seating is available for purchase to games and events at Canadian Tire Centre. If you require accessible seats, please purchase tickets in advance that are indicated to be in accessible areas. Accessible seats may be purchased as a single or in pairs (up to a maximum of four) to accommodate both the person(s) in need of accessible seating and support person(s)/companions. Please note, for events where ticket sales are limited to fewer than four tickets per person, the same ticket restrictions will apply to the purchase of accessible seating. For events where accessible seating is offered on the floor, those purchasing accessible seats should be aware that seats are not on a riser, so views may be obstructed.

Venue policies

Canadian Tire Centre is now a cashless environment. Please plan on using Visa, MC, AMEX or debit. Bags/purses are restricted to 4" x 6" x 1.5". Exceptions include diaper bags and medical device bags, which must be inspected prior to entry. Plan your visit to Canadian Tire Centre before your event: https://www.canadiantirecentre.com/plan-your-visit We are committed to providing an inclusive experience for all guests. For our accessibility guide, please visit https://www.canadiantirecentre.com/plan-your-visit-1/accessibility-guide

Most Canadian Tire Centre events do not require a child who is less than two-years-old to have a ticket unless they are to occupy a seat. This policy will vary by event, so please inquire at time of ticket purchase.